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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Deira.

Tourist Information

  • Courtesy Policy

    • Please wear respectful clothing. For example: shoulders and knees should be covered
    • No kissing or overt displays of affection
    • No smoking in the mall
    • No dangerous activities. For example: sports games, rollerblading, skateboarding or hoverboards
    • No consumption of alcohol in the mall
    • No pets are allowed in the mall
    • It is strictly prohibited by law to take unauthorized photographs and videos while inside the mall

    Thank you very much for your cooperation.

  • Opening Times

    Mall Timings
    Sunday to Wednesday
    10:00 am - 10:00 pm

    Thursday to Saturday
    10:00 am - 12:00 midnight

    Saturday to Wednesday
    9:00 am - 12:00 midnight

    Thursday to Friday
    9:00 am - 1:00 am

    Vox Cinemas
    10:00 am - 1:00 am

    Magic Planet
    Sunday to Wednesday
    10:00 am - 11:00 pm

    Thursday to Saturday
    10:00 am - 12:00 midnight

  • Services & Facilities

    • 29 ATMs
    • Baby changing rooms
    • Baby strollers
    • Car rental counters
    • Car wash services
    • City and beach tours
    • Complimentary shuttle bus service to nearby hotels
    • Currency exchange services
    • Dedicated taxi drop-off and pick-up areas
    • City Centre Deira Metro Station
    • Etisalat bill payment machine
    • GiftCards available
    • Hotel, taxi & public transportation assistance
    • Information desks
    • Luggage storage facility
    • Personal emergency assistance
    • Postal, courier & business (fax/ call) services
    • Prayer rooms for men & women
    • Shuttle bus terminal
    • Valet parking
    • Wheelchairs available
    • Wi-fi service throughout the mall
    • MallConnect - Free Wi-Fi Service.Simply connect and fill in your details to receive password by SMS*
  • Useful Information

    Foreign Exchange
    Convert any currency of your choice using live up-to-date rates. Click here to log on to
    Foreign Exchange website.

    Size Conversion Chart

  • Useful Numbers

    Emergency Services
    • Dubai Police : 999
    • Dubai Fire Department : 997
    • Ambulance : 999

    Airport/Flight Inquiry

    Other Government Departments

    Hospital Emergency Numbers

    Credit Card Inquiries

    Taxi Service

    Telephone Directory Service
    • Directory Enquiries: 181