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Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Deira.

Customer Service


Services & Facilities

18 ATMs
Baby changing rooms
Car rental counters
Car wash services
Currency exchange services
Dedicated taxi drop-off and pick-up areas
City Centre Deira Metro station
Etisalat bill payment machine
Hotel, taxi & public transportation assistance
Information desks
Luggage storage facility
Personal emergency assistance
Postal, courier & business (fax/ call) services
Prayer rooms for men & women
Valet parking
Wi-fi service throughout the mall
MallConnect - Free Wi-Fi Service.Simply connect and fill in your details to receive password by SMS*
Power Banks Service
Utility Bill Payment Machines

Useful Numbers

Customer Service : +971 4 209 3105
Mall Security Control Room : +971 4 2093133
Mall Management : +971 4 295 4545
Carrefour Hypermarket : +971 4 295 4068
VOX Cinemas : 600 599905
Magic Planet : +971 4 295 4333
Flight Enquiry : +97142166666
Al Maktoum Hospital : +971 4 3363781
Citibank : +971 4 3114000
American Express : 8004931
Diners Club : 8004080
MasterCard : +971 4 3370901
Visa : +971 4 4244422