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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Deira.

Guest Services

To make your experience as enjoyable as possible, we offer a wide range of services and facilities including car rentals, exchanges, ATMs, free WiFi and kids carts, just to name a few. What’s more, our Customer Service Officers are always on hand to welcome and assist you with all your shopping requirements.


Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.

Customer Service

Services & Facilities, 29 ATMs, Baby changing rooms, Car rental counters, Car wash services, City and beach tours, Complimentary shuttle bus service

Gift Cards

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Kids Information

City Centre Deira has got a whole lot of stuff for the little ones!. Little shoppers have big list of shops for kids. Have an out-of-this-world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more


Mediclinic Deira is a state-of-the-art medical facility offering multispecialty outpatient care both for walk-in patients and patients with appointments.

Parking Information

Parking Information Visitors Parking - Schedule of Fees Free Parking on Weekends and Public Holidays

Shuttle Services

In line with the government's mandate, the shuttle bus service at City Centre Deira, will be temporarily closed as a precautionary measure.

Tourist Information

Courtesy Policy Please wear respectful clothing. For example: shoulders and knees should be covered No kissing or overt displays of affection No smoking in the mall No consumption of alcohol in the mall No pets are allowed in the mall No dangerous activities. For example: sports games