Guest Services

 
 
To make your experience as enjoyable as possible, we offer a wide range of services and facilities including car rentals, exchanges, ATMs, free WiFi and kids carts, just to name a few. What’s more, our Customer Service Officers are always on hand to welcome and assist you with all your shopping requirements.
 

#Free_Mall_WiFi

Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.

ATMs

Ground Floor - Total : 11 ATM Machines
NAME OF THE BANK LOCATION Remarks/SERVICES  
ENBD BRANCH  Ground Floor - Center Court

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry - Top Up Salik Account - Bill Payments (DU, Etisalat, DEWA, SEWA, FEWA [cash payments only]) RTA Fines

 
ADCB BRANCH  Ground Floor - Center Court

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry - Top Up Salik Account - Bill Payments
(DU, Etisalat, DEWA, SEWA [cash payments only])

 
EMIRATES ISLAMIC BANK Opposite Al Ansari Exchange (WestCourt) Cash Withdrawal  
DUBAI ISLAMIC BANK Ground Floor -Opposite Island Tea (West Court) Cash Withdraw + Charity Payments + Instant Etisalat Bill Payment  
RAK BANK Ground Floor - Opposite Island Tea (West Court) Cash Withdraw + Cash deposit + Cheque deposit  
Al Masraf Ground Floor - Opposite Island Tea (West Court) Cash Withdrawal  
First Floor - Total : 4 ATM Machines
Citibank First Floor - near to old Baskin Robbins Cash Withdraw / Cash & Cheque Deposit  
FAB BRANCH First Floor - near to old Baskin Robbins

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry - Top Up EDirham Card - Top Up Salik Account
Bill Payments (DU, Etisalat, DEWA, SEWA [cash payments only])


 
Second Floor - Total : 2 ATM Machines
ENBD BANK Center Court Cash Withdraw + Deposit + Bill payments + Transfer  
HSBC Centre Court

Cash Deposit

 
Standard Chartered Second Floor - Inside Pullman Hotel CCD (Ground floor Lobby area) Cash Withdrawal  
Total : 18 ATM Machines
Additional Info
Payment Machines Location Remarks  
Dubai Police Smart Services 2nd Floor BBZ Corridor  
MBME 1st Floor Inside carrefour
 
top up, pay bills-transfer money -donate to charity -Du-Etisalat
 

 

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Customer Service

Services & Facilities, 18 ATMs, Baby changing rooms, Car rental counters, Car wash services

Gift Cards

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Kids Information

City Centre Deira has got a whole lot of stuff for the little ones!. Little shoppers have big list of shops for kids. Have an out-of-this-world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more

Mediclinic

Mediclinic Deira is a state-of-the-art medical facility offering multispecialty outpatient care both for walk-in patients and patients with appointments.

Parking Information

Parking Information Visitors Parking - Schedule of Fees Free Parking on Weekends and Public Holidays

Prayer Rooms

Prayer rooms are available in the mall, simply ask the customer service team to assist you.

Tax Free

3 Tax Free Planet Machine.

Tourist Information

Courtesy Policy Please wear respectful clothing. For example: shoulders and knees should be covered No kissing or overt displays of affection No smoking in the mall No consumption of alcohol in the mall No pets are allowed in the mall No dangerous activities. For example: sports games