Guest Services

 
 
To make your experience as enjoyable as possible, we offer a wide range of services and facilities including car rentals, exchanges, ATMs, free WiFi and kids carts, just to name a few. What’s more, our Customer Service Officers are always on hand to welcome and assist you with all your shopping requirements.
 

#Free_Mall_WiFi

Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.

ATMs

Ground Floor - Total : 11 ATM Machines
NAME OF THE BANK LOCATION Remarks/SERVICES  
ENBD BRANCH - Under Renovation  Ground Floor - Center Court

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry - Top Up Salik Account - Bill Payments (DU, Etisalat, DEWA, SEWA, FEWA [cash payments only]) RTA Fines

 
ADCB BRANCH  Ground Floor - Center Court

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry

 
EMIRATES ISLAMIC BANK Opposite Al Ansari Exchange (WestCourt) Cash Withdrawal  
DUBAI ISLAMIC BANK Ground Floor -Opposite Island Tea (West Court) Cash Withdraw + Charity Payments + Instant Etisalat Bill Payment  
RAK BANK Ground Floor - Opposite Island Tea (West Court) Cash Withdraw + Cash deposit + Cheque deposit  
 Smart Issuance Ground Floor - Opposite Crown DLG (West Court)  Du & Etisalat recharge
Salik recharge
Amazon , Shukran & Noon gift cards
Mobile and internet recharge for some countries.
Ajman Sewerage,Fewa Sewerage 
First Floor - Total : 4 ATM Machines
Citibank First Floor - near to old Baskin Robbins Cash Withdraw / Cash & Cheque Deposit  
FAB BRANCH First Floor - near to old Baskin Robbins

Cash & Deposit - Card Payment - Cash Withdrawal - Mini Statement - Cheque Book Request - Balance Inquiry - Top Up EDirham Card - Top Up Salik Account
Bill Payments (DU, Etisalat, DEWA)


 
Second Floor - Total : 2 ATM Machines
ENBD BANK Center Court Cash Withdraw + Deposit + Bill payments + Transfer  
HSBC Centre Court

Cash Deposit

 
Standard Chartered Second Floor - Inside Pullman Hotel CCD (Ground floor Lobby area) Cash Withdrawal  
Total : 18 ATM Machines
Additional Info
Payment Machines Location Remarks  
Dubai Police Smart Services 2nd Floor BBZ Corridor  
MBME
 First Floor-Between Balmain & Zara
top up, pay bills-transfer money -donate to charity -Du-Etisalat
 
MBME  1st Floor Inside carrefour
 
top up, pay bills-transfer money -donate to charity -Du-Etisalat   

 

Chat with us

We are at your service!
Chat with our experts for assistance, enquiries and suggestions.

Customer Service

Services & Facilities, 18 ATMs, Baby changing rooms, Baby Stroller, Car rental counters, Car wash services

Gift Cards

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Government Employee Discount Privileges

Store Name

Esaad

Fazaa

Homat al watan

EK platinum

EIB

Al Saada

Max

 

20%

 

20%

 

15%

Boots

15%

 

 

 

 

 

Bateel

20%

20%

20%

20%

 

 

Hi Phone Care

4 % up tp 12 %

4 % up tp 12 %

 

 

 

4 % up tp 12 %

Citizen

30%

30%

 

 

 

30%

Xpressions Style

 

15% only Essence

 

 

 

 

Optix 2020 by Al Jaber

20%

25%

25%

25%

 

25%

Carters

25% full price

5% Discount

 

 

 

25% full price

The Childrens Place

15%

15%

500 aed 25 %

500 aed 25 %

 

 

Smart Baby

15%

15%

 

 

 

 

Aster Optical

30% frame - lense 25%

30%

 

25%

 

 

Shoe Express

20%

 

 

 

 

 

US Polo Assn.

20%

 

 

 

 

 

OVS Kids

15%

15%

 

 

 

15%

Emax

1% Moblie

2% Accesoirs

 

 

 

 

Crocs

15%

20%

 

15%

 

15%

Ibinsina Pharmacy

5%

5%

 

 

 

 

Dubai Optical

30 % glasses 25% contact lense

30 % glasses 25% contact lense

 

30 % glasses 25% contact lense

 

 

Baskin Robbins

20%

 

 

 

 

 

Trendy time

20% Rado

20% Rado

20% Rado

 

 

 

Samsung

10% selected items

10% selected items

 

 

 

 

Jumbo

TV- Laptop 3%

TV- Laptop 3%

 

TV- Laptop 3%

 

 

Sun Vision

30%

30%

30%

30%

30%

30%

Afnan

20%

15%

 

20%

 

 

Life Balance

20%

gold 20% - silver 15%

 

 

 

 

Harman House

10%

10%

 

 

 

 

DU

20% to 40 %

20%

 

Busniess Plan

 

 

Dunkin Donuts

25%

25%

 

25%

 

 

Manuella Ladies Salon

15%

15%

 

15%

 

 

Paparoti

15%

15%

15%

15%

 

15%

Minutes

 

10%

 

10%

 

 

Thrifty car Rental

105

10%

10%

10%

 

 

DHL

 

 

 

90%

 

 

Aramex

20% to 25 %

 

 

 

 

 

Emirates Driving School

40%

12%

40%

20%

 

 

3M car Window Tinting

10%

10%

 

10%

 

 

African Eastern

 

 

 

10%

 

 

Lenskart

20%

40%

 

25% Total Bill

 

 

Etisalat

20%

 

50% post paid plan

 

 

 

X- Hair Lounge

30%

20%

30%

 

 

 

N style

15% 250 AED

15%

 

 

 

 

Border Book Shop

15%

15%

 

 

 

 

Latea

 

20%

 

 

 

 

GNC

 

15%

 

 

 

 

Abu Auf

 

15%

 

 

 

 

Super Care Pharmacy

15%

15%

 

15%

 

 

Jashanmal Around the world

15%

15%

 

 

 

 

Caribou Café

 

20%

 

 

 

 

Al Ansari Exchange

 

50%travel card

 

 

 

 

Galadhri Motor Driving center

50%

50%

 

 

 

 

R&B

15% - 20% +- 500

15% - 20% +- 500

 

15% - 20% +- 500

 

 

Tim Hortons

20%

20%

 

20%

 

 

next

15%

20%

 

 

 

 

Rivoli Eye Zone

15%

15%

 

 

 

 

Toms

20%

20%

 

20%

 

20%

Star Bucks

10%

 

 

 

 

 

Pulp Juice

20%

 

 

20%

 

 

Paul Café

20%

 

 

 

 

 

American Eagle

15%

10%

 

 

 

 

The Face Shop

20%

20%

 

20%

 

 

Pure Gold

10%

10%

10%

 

 

 

Kipling

15%

15%

 

25%

 

25%

Clarks

20%

20%

 

30%

 

 

Aeropostel

20%

20%

 

20%

 

20%

Vincci

15%

15%

 

15%

 

 

Isla & Evie

15%

15%

 

 

 

 

Nine west

20%

20%

 

20%

 

20%

Urban Organix -kiosk

30%

 

 

30%

 

 

Foever 21

15%

15%

 

15%

 

 

Steve Maden

20%

20%

 

20%

 

20%

okaidi

15%

15%

15%

 

 

 

cotton on

15%

15%

 

15%

 

 

Forest Essentials

20%

20%

 

20%

 

20%

Gold Plus

10%(18K Gold)

10%(18K Gold)

 

 

 

 

Victoria Secret's

15%

10%

 

 

 

 

Life Pharmacy

15%

15%

 

15%

 

15%

Aster Pharmacy

15-20%

15-20%

15-20%

15-20%

 

15-20%

Tissot

20

5% (Rado watch)

 

 

 

 

Oud Elite

 

15%

 

 

 

 

Ecco Shoes

10%

10%

 

 

 

 

Aldo Accessories

20%

20%

 

20%

 

20%

Cotton on Body

15%

15%

 

15%

 

 

Aldo Shoes

20%

20%

 

20%

 

20%

Watson

15%

 

 

 

 

 

Nice optic

10%

10%

 

 

 

 

The Coffee Shop

 

15%

 

15%

 

 

LC Waikiki

20%

20%

 

20%

 

20%

La Guffreete

20%

 

 

15%

 

 

La Senza

15%

15%

 

 

 

 

Rivoli Watch

20%

20%

 

 

 

 

Omega

20%

20%

 

 

 

 

Beverley Hills Polo Club

20%

20%

 

20%

 

20%

Avanti

20%

20%

 

 

 

 

Sun Glass Hut

20%

 

 

15%

 

20%

Bath & Body Works

15%

NA

 

 

 

 

Edit By Ahmed Sidiqi Watch

20%

20%

 

 

 

 

Cerruti 1881

20%

20%

 

 

 

20%

H&M

15%

10%

 

 

 

 

Call it Spring

15%

15%

 

15%

 

 

Giordano

25%

 

 

 

 

 

Guess Fashion

15%

15%

 

 

 

 

Mac

15%

10%

 

 

 

10%

Center Point

15%

15%

 

20%

 

15%

Hema Amsterdam

20%

20%

 

20%

 

20%

Typo

15%

15%

 

15%

 

 

Mobile out Fitter

25%

15%

25%

 

 

10%

Jawahara

20%

20%

20%

 

20%

20%

Kyochon

20%

20%

 

 

 

20%

Bombay Chowpatty

20%

 

 

 

 

 

Charles Philly Steaks

10%

 

 

 

 

 

Burger King

20%

20%

 

 

 

20%

MC Donald`s

15%

15%

 

 

 

15%

Texas Chicken

20%

20%

 

 

 

 

Papa Johns

20%

 

 

 

 

 

Chicking

20%

20%

 

25%

 

 

Shake Shake

20%

 

 

 

 

 

Vox Cinemas

15%

15%

 

15%

 

15%

Footlocker

15%

15%

 

 

 

 

Samsung

10%

10%

 

 

 

10%

Play and Dream

10%

10%

 

 

 

 

Adidas

15%

15%

20%

 

 

 

Hour Choice

20%

20%

20%

 

 

20%

FitFlop

15%

10% -20%

 

 

 

 

I Style

15%

15%

 

20%

 

 

Reebok

15%

15%

 

20%

 

 

Costa Coffee

 

 

 

25%

 

 

Cinnabon

20%

20%

 

20%

 

20%

Claire's

10%

10%

 

 

 

 

Nandos

5%

10%

 

 

 

 

G-Shock

20%

 

 

 

 

 

Birkenstock

15% -20%

15% -20%

 

15% - 20%

 

 

Dennys

5%

20%

 

 

 

 

Flomar

 

20%

 

 

 

 

Al Jaber Optical

15% - 25%

15% - 25%

15% -25%

10% -20%

 

20%

Hatam

 

20%

 

 

 

20%

Gazebo

10%

10%

10%

10%

 

10%

Kamat

 

 

 

 

 

 

I coffee

20%

20%

 

20%

 

20%

Sketchers

15%-20%

15%- 20%

 

15%-20%

 

 

BBZ

15% - 20%

15%-20%

 

15%-20%

 

 

Emirates Optical

10%-35%

10% - 35%

 

10% - 35%

 

 

Home Center

25%

25%

25%

25%

 

20%

Sharaf DG

2% - 5%

2% -5%

 

 

 

 

Huawei

5%

5%

 

10%

 

5%

Lacoste

10%

10%

 

 

 

 

Brands

20%

20%

 

 

 

 

Da Milano

20%

 

 

 

 

 

Chic Shoes

15%

15%

 

 

 

15%

Rosso Brunello

20%

 

 

 

 

 

Puma

 

 

 

25%

 

 

Samsonite

15%

15%

 

15%

 

 

Damas

5% - 10%

5% - 10%

 

 

 

 

Sacoor Brothers

50% If you buy 2 items

50% If you buy 2 items

 

 

 

 

Levis

15% - 20%

15% - 20%

 

15% - 20%

 

 

Affordables

 

 

 

15%

 

 

Gant

15%

15%

 

 

 

15%

Calvin Klein

20%

20%

 

20%

 

 

Al Masroor Jewelery

65% For Diamonds,30 - 35% for Watches

65% For Diamonds,30 - 35% for Watches

 

 

 

 

Tommy Hilfigher

20% For purchase above 500 AED

20% For purchase above 500 AED

 

20%

 

 

Yubiso

10%

10%

 

 

 

 

Owndays

15%

15%

 

20%

 

 

Rasasi

15% - 20%

 

 

 

 

 

Centerpoint

15%

15%

 

20%

 

15%

Arabian Oud

45%

 

 

 

 

 

Al Haramain

20%

15%

 

 

 

 

Hanayen

10%

10%

10%

 

 

10%

Abdul Samad Al Qurashi

30%

 

 

 

 

 

Ajmal

13%

10%

10%

 

 

 

Al Hunaid Perfumes

15%

15%

15%

 

 

 

Swiss Arabian

20%

15%

20%

20%

 

 

Al Fares Textiles

30%

25%

30%

 

 

30%

AH Khanji Textiles

10%

10%

 

 

 

 

The Acai Spot

20%

N/A

 

 

 

20%

Merika

 

 

 

25%

 

 

Balqees Honey

25%

25%

 

 

 

 

Emly Chilli

20%

 

 

 

 

 

Mr. Chaat Hut

 

 

 

10%

 

 

Kids Information

City Centre Deira has got a whole lot of stuff for the little ones!. Little shoppers have big list of shops for kids. Have an out-of-this-world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more

Mediclinic

Mediclinic Deira is a state-of-the-art medical facility offering multispecialty outpatient care both for walk-in patients and patients with appointments.

Parking Information

Parking Information Visitors Parking - Schedule of Fees Free Parking on Sundays and Public Holidays

Prayer Rooms

Prayer rooms are available in the mall, simply ask the customer service team to assist you.

Tax Free

3 Tax Free Planet Machine.

 

  1. Ground Floor - East court Opposite Sharaf exchange (P3)

  2. 2 Floor - Inside Aloft Hotel, next to Han Shi Fu Restaurant (P3)

  3. 2 Floor -Inside Pullman Hotel (reception) (P3)

Tourist Information

Courtesy Policy Please wear respectful clothing. For example: shoulders and knees should be covered No kissing or overt displays of affection No smoking in the mall No consumption of alcohol in the mall No pets are allowed in the mall No dangerous activities. For example: sports games