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Guest Services

To make your experience as enjoyable as possible, we offer a wide range of services and facilities including car rentals, exchanges, ATMs, free WiFi and kids carts, just to name a few. What’s more, our Customer Service Officers are always on hand to welcome and assist you with all your shopping requirements.

Customer Service

Services & Facilities, 29 ATMs, Baby changing rooms, Car rental counters, Car wash services, City and beach tours, Complimentary shuttle bus service

Gift Cards

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Kids Information

City Centre Deira has got a whole lot of stuff for the little ones!. Little shoppers have big list of shops for kids. Have an out-of-this-world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more

MallConnect Free Wi-Fi

Free Wi-Fi service is available in the mall. Please connect to MallConnect from the list of Wi-Fi networks.


Mediclinic is located next to Pullman Hotel entrance.

Parking Information

Parking Information Visitors Parking - Schedule of Fees Free Parking on Weekends and Public Holidays

Shuttle Services

City Centre Deira operates four fully-dedicated shuttle buses that offer complimentary pick-up and drop-off services to guests.

Tourist Information

Courtesy Policy Please wear respectful clothing. For example: shoulders and knees should be covered No kissing or overt displays of affection No smoking in the mall No consumption of alcohol in the mall No pets are allowed in the mall No dangerous activities. For example: sports games